Privacy Policy

This policy describes how SISU Wellness Pte Ltd (the “Company,” “SISU ,” “us,” or “we”) collects, uses, and shares personal information. Please note that the information we collect from you depends on our relationship to you so not every type of information is collected from everyone.

All individuals whose responsibilities include the processing of any information relating to an identified or identifiable natural person (“Personal Information”) on behalf of SISU Wellness are expected to protect that data by adherence to this Privacy Policy.

Information We Collect

There are two basic categories of information we collect:

  • Information you choose to give us.
  • Information we get when you use our services.

Here’s a little more detail on each of these categories.

Information You Choose to Give Us

When you interact with our services, we collect the information that you choose to share with us. For example, most of our services require you to set up an account or log into our services using 3rd party accounts such as Google and Facebook, so we need to collect a few important details about you, such as: a unique username you’d like to go by, a password, an email address, gender, city of user and age. To make it easier for others to find you, we may also ask you to provide us with some additional information that will be publicly visible on our services, such as profile pictures, a name, your current or other useful identifying information.

During live mediations or (other future live offerings), you can choose to have your camera and microphone on. This allows you to interact with our teachers and other students. We believe it's better to learn together. All these live sessions are recorded and may be used for promotions or future on-demand teachings, compliance with legal obligations or to enforce our code of conduct. If you don't want to be part of video and audio recording, simply keep your video turned off and audio muted.

It probably goes without saying: When you contact customer support or communicate with us in any other way, we’ll collect whatever information you volunteer.

Information We Get When You Use Our Services

When you use our services, we collect information about which of those services you’ve used and how you’ve used them. We might know, for instance, that you watched a particular on demand meditation video, joined a live class or two. Here’s a fuller explanation of the types of information we collect when you use our services:

  • Usage Information. We collect information about your activity through our services. For example, we may collect information about how you interact with our services, how often you use our services, what's the best time of meditation for you and so on.
  • Content Information. We collect profile picture, name, email, city, gender, age and audio or video recordings that are created by joining live sessions.
  • Device Information. We collect information from and about the devices you use. For example, we collect:
    • information about your hardware and software, such as the hardware model, operating system version, language, battery level, and time zone;
    • information from microphones, and whether you have headphones connected; and
    • information about your wireless and mobile network connections, service provider, and signal strength.
  • Camera and Photos. You may use the camera for interacting with teachers and students in the class and photos to update your profile picture.
  • Location Information. We ask for location to share where you are joining from to the class. It's always exciting to see fellow meditators from all parts of the world.
  • Information Collected by Cookies and Other Technologies. Like most online services and mobile applications, we may use cookies and other technologies, such as web beacons, web storage, and unique advertising identifiers, to collect information about your activity, browser, and device. Most web browsers are set to accept cookies by default. If you prefer, you can usually remove or reject browser cookies through the settings on your browser or device. Keep in mind, though, that removing or rejecting cookies could affect the availability and functionality of our services such as keeping you logged in, having the correct time zone for class schedule and reminder notifications.
  • Log Information. We also collect log information when you use our website. That information includes, among other things:
    • details about how you’ve used our services.
    • device information, such as your web browser type and language.
    • access times.
    • pages viewed.
    • IP address.
    • identifiers associated with cookies or other technologies that may uniquely identify your device or browser.
    • Device type such as iOS or Android etc
    • pages you visited before or after navigating to our website.
How We Use Information

What do we do with the information we collect? We provide you with features that we relentlessly improve. Here are the ways we do that:

  • Develop, operate, improve, deliver, maintain, and protect our products and services.
  • Send you communications, including by email add app notifications. For example, we may use email to respond to support inquiries or to share information about our products, services, and promotional offers that we think may interest you.
  • Monitor and analyze trends and usage.
  • Personalize your services
  • Enhance the safety and security of our products and services.
  • Verify your identity and prevent fraud or other unauthorized or illegal activity.
  • Use information we’ve collected from cookies and other technology to enhance our services and your experience with them.
  • Enforce our Terms of Service and other usage policies.
How We Share Information

We may share information about you in the following ways:

With teachers, other meditators or users.
We may share the following information with teachers, other meditators or users:

  • Information about you, such as your username, name, and profile picture.
  • Information about how you have interacted with our services, such as how often you meditate, the names of meditators you are friends with, and other information that will help users understand your connections with others using our services.
  • Any additional information you have directed us to share.
  • Content you post or live sessions you are part of.

With all users, our business partners, and the general public.
We may share the following information with all users as well as with our business partners and the general public:

  • Public information like your name, username or profile pictures.

With third parties.
We may share your information with the following third parties:

  • With service providers. We may share information about you with service providers who perform services on our behalf.
  • With business partners. We may share information about you with business partners that provide services and functionality.
  • With third parties for legal reasons. We may share information about you if we reasonably believe that disclosing the information is needed to:
    • Comply with any valid legal process, governmental request, or applicable law, rule, or regulation.
    • Investigate, remedy, or enforce potential Terms of Service violations.
    • Protect the rights, property, and safety of us, our users, or others.
    • Detect and resolve any fraud or security concerns.
  • With third parties as part of a merger or acquisition. If Inc. gets involved in a merger, asset sale, financing, liquidation or bankruptcy, or acquisition of all or some portion of our business to another company, we may share your information with that company before and after the transaction closes.


Third-Party Content and Integrations

Our services may also contain third-party links and search results, include third-party integrations, or offer a co-branded or third-party-branded service. Through these links, third-party integrations, and co-branded or third-party-branded services, you may be providing information (including personal information) directly to the third party, us, or both. You acknowledge and agree that we are not responsible for how those third parties collect or use your information. As always, we encourage you to review the privacy policies of every third-party service that you visit or use, including those third parties you interact with through our services.

How We Protect Personal Information

No method of transmission over the Internet, or method of electronic storage, is fully secure. While we use reasonable efforts to protect your personal information from unauthorized access, use, or disclosure, we cannot guarantee the security of your personal information. In the event that we are required by law to inform you of unauthorized access to your personal information we may notify you electronically, in writing, or by telephone, if permitted to do so by law.

For our business partners, our website and App permit you to create an account. When you do you will be prompted to create a password. You are responsible for maintaining the confide

ntiality of your password, and you are responsible for any access to or use of your account by someone else that has obtained your password, whether or not such access or use has been authorized by you. You should notify us of any unauthorized use of your password or account.


The following additional information relates to our privacy practices:

  • Transmission Of Information To Other Countries. By submitting your personal information to us you agree to the transfer, storage and processing of your information in a country other than your country of residence including, but not necessarily limited to, the United States and Canada.  If you would like more information concerning our attempts to apply the privacy principles applicable in one jurisdiction to data when it goes to another jurisdiction you can contact us using the contact information below.
  • Changes To This Privacy Policy. We may change our privacy policy and practices over time. To the extent that our policy changes in a material way, the policy that was in place at the time that you submitted personal information to us will generally govern that information unless we receive your consent to the new privacy policy. 
Contact Information

If you have any questions, comments, or complaints concerning our privacy practices please contact us at the appropriate address below. We will attempt to respond to your requests and to provide you with additional privacy-related information.

57 Eng Hoon Street
Singapore 160057